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Terms & Condition

Acceptance of Terms

Welcome to Alphonic Network Solutions Pvt. Ltd. ("Alphonic," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at www.alphonic.in and the software development, consulting, and related services we provide (collectively, the "Services").

By accessing our website or engaging us for a project, you agree to these Terms. If you're entering this agreement on behalf of a company, you're confirming you have the authority to bind that company to these Terms. If you don't agree with any part of these Terms, please don't use our website or Services.

Description of Services

Alphonic provides custom software development, mobile and web application development, AI and machine learning solutions, cloud services, UI/UX design, quality assurance, and IT staff augmentation, among other services described on our website. The specific scope, deliverables, timeline, and cost of any engagement are defined separately in a signed proposal, statement of work, or service agreement between Alphonic and the client. These Terms apply generally to our website and business relationship, but a signed project agreement takes precedence over these Terms wherever the two conflict.

Use of Our Website

You may browse our website and use its contact and enquiry features for legitimate business purposes. You agree not to use automated tools to scrape or extract content from our site, attempt to gain unauthorized access to our systems, or use the website in any way that could damage, disable, or impair it.

If you create an account with us (for example, through a client portal), you're responsible for keeping your login credentials confidential and for all activity that happens under your account.

Intellectual Property

Unless otherwise agreed in writing, all content on this website, including text, graphics, logos, and design, is owned by Alphonic and protected under applicable copyright and trademark law. You may not reproduce, resell, or use this content for commercial purposes without our written permission.

Ownership of the software, code, and deliverables we build for a client is governed by the specific project agreement for that engagement, not by these Terms. Typically, once a project is paid for in full, ownership of the final deliverables transfers to the client, while Alphonic retains rights to any pre-existing tools, frameworks, or components we reuse across projects. The exact terms will always be spelled out in your project agreement.

Client Content and Data

When you share information, files, or data with us for a project, you confirm that you have the right to share that information and that doing so doesn't violate any third party's rights. We'll use your content only to deliver the agreed Services, and we won't sell or share it with unrelated third parties.

If your project involves handling sensitive data (health records, financial information, or personal data under regulations like HIPAA or GDPR), the specific data handling and confidentiality obligations will be set out in a separate data processing agreement or in your project contract.

Payment Terms

Payment schedules, milestones, and accepted payment methods are defined in your project agreement or invoice. Unless stated otherwise, invoices are due within the timeframe specified on the invoice itself. Late payments may result in a pause of ongoing work until the account is brought current. We reserve the right to charge reasonable interest on significantly overdue invoices, as permitted by applicable law.

Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information shared during the course of an engagement, and to use it only for the purposes of that engagement. This obligation continues even after a project ends, except where the information is already public, independently developed, or required to be disclosed by law.

Third-Party Services and Integrations

Our Services may involve integrating with third-party platforms, APIs, or tools (such as payment gateways, cloud providers, or analytics services) at your request or as part of the agreed project scope. We aren't responsible for the availability, performance, or terms of service of third-party providers, and any issues arising from those services are subject to that provider's own terms.

Disclaimer of Warranties

Our website and general information are provided "as is." While we take care to keep our website accurate, we don't guarantee that all information on it is complete, current, or error-free at all times.

For actual project deliverables, any warranties on the software we build are defined in your specific project agreement, which typically includes a defined bug-fix or support period following delivery.

Limitation of Liability

To the extent permitted by applicable law, Alphonic's total liability arising from your use of our website or general Services (excluding specific project agreements, which have their own liability terms) is limited to direct damages only, and excludes indirect, incidental, or consequential damages. Nothing in these Terms limits liability where such limitation isn't permitted under Indian law.

Indemnification

You agree to indemnify Alphonic against claims, damages, or expenses arising from your misuse of our website, your violation of these Terms, or content you provide to us that infringes on a third party's rights.

Governing Law and Dispute Resolution

These Terms are governed by the laws of India, and any disputes arising from your use of our website or these Terms are subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India.

Where a project agreement includes a separate dispute resolution clause (such as arbitration under the Arbitration and Conciliation Act, 1996), that clause governs disputes related to that specific project.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services or legal requirements. We'll post the updated version on this page with a new "last updated" date. Continued use of our website after changes are posted means you accept the updated Terms.

Questions

If you have questions about these Terms, reach out through the Contact page, or email us directly.


Last updated: July 2026

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